Our hassle free Return/Exchange policy.
Your satisfaction is our #1 goal.
Our guarantee to you... If for ANY reason you are
unhappy with the products you received, please send them back within
2 weeks of purchase for a full refund, NO questions asked! It is
our way of assuring you that we guarantee you'll enjoy our products.
And if you do not, then we will do everything to make your shopping
experience with Pashmina-shawls.com the most enjoyable. We are also
proud of the fact that we..
We do not charge a restocking fee
We do not charge you for shipping costs incurred by us
We will not question you on the reason for return…ever.
It's that easy!
When sending us returns, we would appreciate it if you could provide
a short explanation, although not necessary for the reason of return.
This helps us to better understand our customers and assists in
the development of better products.
Please note:
We are unable to accept items that have been worn or have been
damaged in any manner.
All costs incurred to return goods to us will be paid for by the
customer.
To return a shawl, simply contact us by phone 0423 191627
Or e-mail me at info@pashmina-shawls.com and post it back to this
address:
Pashmina-Shawls
PO Box 118
Joondalup DC
Western Australia
6919
Australia
For your protection, please use UPS or Insured Parcel Post for
return shipment.
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We
accept credit card payments in 12 currencies 